Addison Internal Medicine

17051 Dallas Pkwy #150, Dallas County 75001, Texas United States

Addison Internal Medicine

Ratings & Review

6 Comments
  1. Deniece Hamilton

    My service with the doctor was very good, wait time not long at all. However, I went in for two prescriptions and was advised it would be called in and it had not been called in. I paid a copay and took time to see the doctor and I would like my prescriptions to be sent. One for weight loss and the other is for my low vitamin D. This is the reason I left my PCP recently. I don’t have time to circle back for anything. This is my disappointment with the services. Otherwise everyone is extremely nice.

  1. Quynh Le

    The billing is not transparency or in another word, deceptive. Before the visit, I specially asked how much it would cost and I would pay cash myself. They said $100.00 and I paid $100.00. Later, they billed my insurance with my responsible portion is $204. So, I have to pay extra $104 for an office visit. Basically, they lied on my face how much it cost, then tell me different amount after I received the services. Be ware! Updates on 07/15/19 : discuss the issue with office manager. Basically, the office manager said that it doesn’t matter what their employees said, even their employees was wrong and told customer $100 customer still have to pay $204. Unbelievable, it is the first time I see this. They trained their front desk improperly, and insist customer to pay whatever price they want later.

  1. elaine traylor

    Dr. Ton is an amazing physician. I have never felt rushed, and I always feel valued and listened to while I'm there. The office staff there is patient and kind as well. Such a great location, what a treasure!

  1. A Patel

    If you like paying for a doctor and seeing a PA instead, this is the place to go. In 3 years with this office, I have seen Dr. Tri Nguyen 2 times (for my annual physicals that were scheduled more than a month in advance). Over that time, I called for sick appointments probably around 8-10 times, and was never able to get an appointment with Dr. Tri Nguyen, however the PA seems to be available at all times. Most of the time, I passed on the PA appointment and instead visit my local Urgent Care so I could see a real doctor. But a couple months ago, I went in to see Uyen Nguyen, PA. She said "it doesn't look like the flu but let's check for it anyway" and I agreed. The flu test came back negative and she prescribed antibiotics. After 2 days, my symptoms did not go away and I had to get a different antibiotic prescription while I was out of town. This was billed as a "Level 3" visit (plus the two charges for the flu tests). I am fine with the flu test charges because I said during the visit that I was fine with the test. However, the level 3 visit billed at $248 is ridiculous! For a PA! For getting misdiagnosed! I called them about this matter 3 times, but never heard back. I was willing to pay what I would have paid at an Urgent Care, but the office was not willing to budge. I even filed a complaint with the Better Business Bureau (Complaint ID#: 91493150), but the business did not respond within the 22 day timeframe so the complaint was closed as Unanswered. As far as I can tell, Dr. Tri Nguyen is a good doctor. But good luck getting an appointment with him. You will be better off going to an Urgent Care and seeing an M.D. than overpaying to see Uyen Nguyen, PA, which is about the only sick appointment you will get at this place.

  1. Candace Domagalski

    I’ve been pleased with the services I’ve received. I will say that one or two times I called, and the person on the other line wasn’t overly friendly. However, most of the time the scheduler has been pleasant. There was also one PA that I just didn’t click with, and no longer wanted to see. I then asked to be scheduled with a doctor (Dr. Tran), and I do like him. I now see him every time I go for a visit, and I am happy. Getting pencilled in for a visit has always been easy. So many times I have called last minute needing a visit same day, and they have been able to get me in. They also have a portal, and are very responsive to questions and concerns via the portal. I would recommend.

Business Hours

Monday
Closed
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
Closed

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