JACOB Elektronik GmbH

Ratings & Review

6 Comments
  1. Erik Visser

    I ordered an oven, and received it within the specified time. I did have some problems with the first use, but it turns out I did not read the manual correctly. I got helpful replies to my emails, one reply even in the weekend. I am a satisfied customer.

  1. Maja Majra

    i had an issue since i ordered a wrong item (my fault) . I sent the item back and received a refund without any complications. All communication via email was super profesional. I think in cases like this you can see the real customer service and i will happily buy more item from them.

  1. Marko Natho

    First I was told my delivery would be delayed for a few days, then suddenly there was talk of several weeks (for items that were supposedly in stock!). Then - after another inquiry - my order was cancelled without comment. I am still waiting for an answer or an apology. Haven't seen a more unprofessional online shop...

  1. Prashant Dhanraj

    Very fast delivery and simple ordering process!

  1. Asim Serifovic

    After waiting for several days for my order to arrive, I wrote the support only to find out that they are out of stock and cant make the delivery. I wonder how long it would take them to message me about it.

Business Hours

Monday
Closed
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
Closed

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